上海五星级服务认证 什么是服务认证? 发布时间: 2020-02-23 15:26
Shanghai Five Star Service Certification what is service certification?
As the name implies, service authentication refers to the authentication of services. According to the regulations of the people's Republic of China on certification and accreditation, "certification category" is divided into "product, service and management system".
Service certification is a new certification system based on customer perception, focusing on organizational quality management and satisfaction of service characteristics. It is an important part of national quality infrastructure and plays a positive role in improving the proportion of quality service supply and enhancing the international competitiveness of China's services.
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