上海五星级服务认证 什么是服务认证? 发布时间: 2020-02-23 15:26
上海五星级服务认证 什么是服务认证?
Shanghai Five Star Service Certification what is service certification?
服务认证顾名思义是指针对服务进行的认证。根据《中华人民共和国认证认可条例》,“认证类别”分为“产品、服务、管理体系”三大类。
As the name implies, service authentication refers to the authentication of services. According to the regulations of the people's Republic of China on certification and accreditation, "certification category" is divided into "product, service and management system".
其中服务认证是基于顾客感知、关注组织质量管理和服务特性满足程度的新型认证制度,是国家质量基础设施的重要组成部分,对提升优质服务供给比重、增强中国服务国际竞争力具有积极作用。
Service certification is a new certification system based on customer perception, focusing on organizational quality management and satisfaction of service characteristics. It is an important part of national quality infrastructure and plays a positive role in improving the proportion of quality service supply and enhancing the international competitiveness of China's services.
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Shanghai Service Certification Shanghai service system certification Shanghai five star after sales service certification Shanghai five star after sales service certification Shanghai certification company Shanghai certification body Shanghai certification consulting company