上海五星级服务认证 服务业质量提升专项行动方案发布-市场监管总局、国家发改委 发布时间: 2020-02-23 15:20
上海五星级服务认证 服务业质量提升专项行动方案发布-市场监管总局、国家发改委
Special action plan for quality improvement of Shanghai Five Star Service Certification Service Industry issued by the State Administration of market supervision and the national development and Reform Commission
在服务业高速发展的同时,服务质量不高,顾客满意度整体偏低,服务管理水平低下是目前服务业存在的严重问题,服务质量问题已成为消费者高度关注的内容,服务认证应运而生。
With the rapid development of the service industry, the service quality is not high, the overall customer satisfaction is low, and the service management level is low, which is a serious problem in the current service industry. The service quality problem has become a high concern of consumers, and the service certification came into being.
十九大报告指出:深化供给侧结构性改革,需要支持传统产业优化升级,加快发展现代服务业,瞄准国际标准提高水平。
According to the report of the 19th National Congress of the Communist Party of China, to deepen the supply side structural reform, we need to support the optimization and upgrading of traditional industries, accelerate the development of modern service industries, and aim at improving international standards.
为落实党中央、国务院关于开展服务质量提升行动的要求,市场监管总局、国家发改委联合印发了《服务业质量提升专项行动方案》。
In order to implement the requirements of the Party Central Committee and the State Council on carrying out service quality improvement actions, the General Administration of market supervision and the national development and Reform Commission jointly issued the special action plan for service industry quality improvement.
上海服务认证 上海服务体系认证 上海五星售后服务认证 上海五星级售后服务认证 上海认证公司 上海认证机构 上海认证咨询公司
Shanghai Service Certification Shanghai service system certification Shanghai five star after sales service certification Shanghai five star after sales service certification Shanghai certification company Shanghai certification body Shanghai certification consulting company